Welcome to Wandr Jewelry Store! These Terms and Conditions outline the rules and regulations for using our website (wandrjewelrystore.com) and purchasing our premium jewelry collections. By accessing our site and making purchases, you agree to these terms in full.

1. Our Store & Target Audience

Wandr Jewelry Store specializes in bold, luxury statement pieces including iced-out chains, watches, rings, and bracelets in premium finishes like Black, Gold, Rose Gold, Silver, and our signature Lemonade collection. Our products cater to fashion-forward individuals who appreciate distinctive jewelry that makes a statement.

2. User Obligations and Responsibilities

2.1 Account Accuracy

When creating an account or placing an order, you agree to provide current, complete, and accurate information including shipping address and payment details.

2.2 Legal Compliance

You must be at least 18 years old or the age of majority in your jurisdiction to purchase from our store. By ordering, you represent that you meet these requirements.

2.3 Prohibited Conduct

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Make fraudulent purchases
  • Resell our products without authorization
  • Use automated systems to extract data from our site

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and pricing. However, slight variations in color or finish may occur due to monitor settings and the handmade nature of some pieces.

3.2 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Customization

Custom or personalized jewelry cannot be returned unless defective. Please review all customization details carefully before ordering.

4. Orders and Payment

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

4.2 Pricing

All prices are in USD. We may adjust prices at any time without notice, except for orders already confirmed.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at time of order. You authorize us to charge the full amount to your selected payment method.

4.4 Sales Tax

Applicable sales tax will be added to orders shipped within the United States based on the destination address.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information via email once shipped.

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipping
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipping

5.3 Delivery Areas

We ship worldwide except to certain Asian and remote regions. International shipments may be subject to customs fees which are the customer’s responsibility.

5.4 Delivery Issues

You must inspect shipments immediately upon arrival. Report any damage within 48 hours of delivery to [email protected].

6. Returns and Exchanges

6.1 Return Policy

We offer a 15-day return window from the delivery date for eligible items. To qualify:

  • Items must be unworn, undamaged with all tags attached
  • Original packaging with all certificates must be included
  • Must include original receipt or order number

6.2 Non-Returnable Items

The following cannot be returned:

  • Personalized or custom-made jewelry
  • Items marked “final sale”
  • Products without original packaging or showing signs of wear

6.3 Return Process

To initiate a return:

  1. Email [email protected] with your request including order details
  2. Wait for return authorization and instructions
  3. Ship items back securely with tracking and insurance

6.4 Refunds

Refunds are processed within 3-5 business days after we receive and approve your return. Original shipping fees are non-refundable unless the return is due to our error.

6.5 Exchanges

You may exchange for another item from our collections. Price differences will be charged or refunded accordingly.

7. Intellectual Property

All content on this site, including designs, text, graphics, logos, and images are the property of Wandr Jewelry Store and protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

Wandr Jewelry Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

Note: Jewelry may contain small parts that could pose a choking hazard. Keep away from children. Some products may contain nickel which can cause allergic reactions in sensitive individuals.

9. Policy Changes

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Ohio, USA, without regard to its conflict of law provisions.

11. Contact Us

For questions about these Terms or our products:

Wandr Jewelry Store
863 Hewes Avenue
COLUMBUS, US 53925
Email: [email protected]